Customers

Businesses that made the switch.

From butcheries in Bulawayo to construction firms in Lagos — see how teams across Africa manage WhatsApp without losing a single message.

  • 200+businesses across Africa
  • 74%average drop in response time
  • 4 countriesZimbabwe, Kenya, Nigeria, SA
  • < 1 dayaverage setup time
MC

Mazuri Co.

Retail — Harare, Zimbabwe

Before Relay, three of us were sharing one phone. Orders got lost, customers got frustrated. Now the whole shop can reply and nothing falls through the cracks.

Tendai Moyo

Owner

  • ↓ 74%Response time
  • 6 agentsTeam members
  • ~300Daily messages
SS

Sadza & Sons Butchery

Food & Grocery — Bulawayo, Zimbabwe

Our customers order daily via WhatsApp. Relay lets us handle all of it with templates — a morning 'what's fresh' blast goes out in seconds.

Rutendo Sadza

Operations Manager

  • 150+Template messages/day
  • 4Agents on shift
  • +22%Revenue uplift
NF

Nyanza Fabrics

Wholesale — Kisumu, Kenya

We have buyers across East Africa. Relay gives us one inbox for all of them, with tags so we know who's a bulk buyer vs a walk-in customer.

Achieng Otieno

Sales Lead

  • 5Countries served
  • 2,400Conversations/month
  • ~0Missed messages
KD

Karibu Deli

Restaurant — Nairobi, Kenya

We take orders, handle catering enquiries, and send daily specials — all from one Relay inbox. It replaced two separate WhatsApp numbers.

Wanjiru Kamau

Manager

  • 2 → 1WhatsApp numbers merged
  • 80+Daily orders via chat
  • ↓ 60%Support tickets
BR

BuildRight Nigeria

Construction Supplies — Lagos, Nigeria

Our sales team was using personal WhatsApp. We had zero visibility. Relay fixed that overnight — every conversation is logged and assigned.

Emeka Okafor

GM

  • 12Agents migrated
  • 100%Conversations tracked
  • < 1 daySetup time
CT

Cape Taste Foods

Food Distribution — Cape Town, South Africa

The automation rules are what sold us. Inbound orders are tagged and routed to the right rep automatically. We've cut routing errors to zero.

Pieter van der Berg

Head of Customer Ops

  • 0Routing errors
  • 8Automations running
  • < 5 minTeam response SLA

Trusted by 200+ businesses across Zimbabwe, Kenya, Nigeria, and South Africa.

  • Mazuri Co.
  • Sadza & Sons Butchery
  • Nyanza Fabrics
  • Karibu Deli
  • BuildRight Nigeria
  • Cape Taste Foods

Join them. Start your free trial today.

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