waosRelay
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New · Built for African SMBs

The WhatsApp inbox your whole team can share.

Stop losing orders in a shared phone. WAOS Relay puts every customer message in one dashboard your whole team can see, reply from, and never miss.

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See how it works

No credit card. 14 days free. Cancel any time.

Trusted by 200+ businesses across Zimbabwe, Kenya, Nigeria, and South Africa.

  • Mazuri Co.
  • Sadza & Sons
  • Nyanza Fabrics
  • Karibu Deli

The problem

One phone. Three staff. Lost sales.

  • Messages buried

    By the time anyone replies, the customer has moved on.

  • No accountability

    Nobody knows who said what, or who was supposed to follow up.

  • No history

    Every new shift starts from zero.

Shared inbox

A shared inbox that actually works.

One WhatsApp number, one web dashboard. Every teammate sees the same conversations at the same time, so nothing slips.

  • Assign conversations to the right person in one tap.
  • Real-time updates — see who's typing and who's replied.
  • Works on mid-range Android, even on slow networks.

Contacts

Every customer, one profile.

Tag customers, leave internal notes, and see every past order and conversation in one place. No more asking them to repeat themselves.

  • Tags for wholesale, VIP, repeat buyer — whatever fits your shop.
  • Private team notes that customers never see.
  • Full order and message history at a glance.

Automations

Auto-reply to common questions.

Most customers ask the same things — prices, hours, delivery. Let Relay answer the easy ones so your team can focus on real sales.

  • Trigger on keywords in any language your customers use.
  • Route specific messages to specific teammates.
  • Pause automations during business hours when your team is online.

Templates

Send updates when the 24-hour window closes.

WhatsApp only lets you reply within 24 hours of a customer message — unless you use an approved template. Relay manages templates for you.

  • Submit and track Meta template approvals in one place.
  • Merge fields for name, order number, and more.
  • Support for English, Swahili, Shona, and isiZulu.

Pricing

Simple pricing. No surprises.

Every plan includes the shared inbox, contact profiles, and 14 days free. Pay in local currency via Paystack — ZWL, KES, NGN, and ZAR accepted.

  • Starter

    $12/mo

    For solo shops just getting off a shared phone.

    • 1 WhatsApp number
    • 2 team members
    • 1,000 conversations / month
    • Shared inbox and contact profiles
    • Email support
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  • Most popular

    Growth

    $29/mo

    For growing teams that reply all day.

    • 1 WhatsApp number
    • 10 team members
    • 5,000 conversations / month
    • Approved templates and automations
    • Custom tags and saved replies
    • Priority email and chat support
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  • Scale

    Contact us

    For businesses with multiple numbers or shops.

    • Multiple WhatsApp numbers
    • Unlimited team members
    • Volume pricing on conversations
    • SSO, audit logs, custom SLA
    • Dedicated onboarding manager
    Talk to sales

WhatsApp conversation fees are passed through at Meta's rates ($0.005–$0.08 per conversation). We take no margin on them.

FAQ

Questions people ask us first.

Stop losing messages. Start using WAOS Relay today.

14 days free. No credit card. Set up in under an hour with help from our team.

Start free trial